Shattered Trust: A Personal Journey Through Senior Daycare Accident and Essential Questions to Ask

On a seemingly ordinary day at the senior daycare center, an incident would profoundly affect my mother and me. It was late morning when I received an urgent call from the daycare staff, informing me that my mother had experienced a severe fall. Up to that point, I had always put my trust in the facility's safety protocols and attentive care. However, the accident shattered that sense of security in an instant. In this blog article, before sending them. In this blog article, I share our experience and highlight essential questions that individuals considering sending their loved ones to daycare should ask to ensure that their loved ones are protected from neglect.

MOMDEMENTIA

Daniela Sommerfeld

8/7/20249 min read

person wearing gold wedding band
person wearing gold wedding band

Shattered Trust: A Personal Journey Through Senior Daycare Accident and Essential Questions to Ask

The Falling Accident: A Dreaded Day at Mom's Daycare

I was waiting for the car wash when I received the call that turned our lives upside down. Mom had suffered a fall. Upon arrival, the daycare manager explained that she complained of stomach pain and requested to go home. The staff instructed her to lie on the couch in a quiet room until she felt good enough to join the others in the main program hall. Unhappy about being left alone, Mom repeatedly asked them to call me to come and pick her up. Soon after being left alone, she started to call out for her favourite staff to come and get her. The program manager heard Mom calling out and checked in on her. Instead of doing as Mom asked, which was to call me so she could go home or have her join the others in the main room, the manager informed my Mom that the staff member she was calling for was busy. This cycle of calling for help and being left alone continued for nearly three hours. Frustrated, Mom decided to get up and leave the room alone. She heard laughter from the main room and wanted to join in. She attempted to walk toward the door and fell on the hard tile floor. The staff rushed to her aid and called 911. Emergency services arrived within minutes, providing her with stabilization and transportation to the hospital.

The Immediate Aftermath: Surgery and Trauma

The doctors' initial assessment confirmed our worst fears: a fractured hip. The diagnosis was delivered with a gravity that left me in shock as I seemingly re-entered my grandmother, who also fell at the age of 85 and, two weeks later, fell asleep forever. It's a known fact that hip fractures in seniors usually lead to an earlier death.

With a blend of professionalism and urgency, the medical team laid out the path to recovery, starting with surgery. The surgeon explained that Mom needed the procedure to alleviate pain and promote bone healing. At the very least, it would allow her to turn in bed and find comfort. However, post-surgery, she would be strictly prohibited from bearing any weight for six weeks.

While routine for the medical staff, the surgery felt significant and daunting. We received a briefing on the steps: inserting three screws and realigning the fractured bones. Despite the procedure lasting only 15 minutes, it seemed like an eternity. Each moment was filled with worry, trepidation, reflection, and prayer.

Post-surgery, the immediate challenge was pain management and ensuring that my mother remained stable. Observing the profound physical toll the surgery had taken on her was harrowing. She faced diminished mobility and excruciating pain that hindered every minor movement. Her resilience was tested thoroughly, indicating a severe impact on her mental health as well. The emotional distress manifested itself in bouts of anxiety and fear, and vibrant spirit now carried the weight of trauma and vulnerability.

I could no longer care for Mom alone; even a simple brief change had become too complex as Mom could not move herself to assist me. I had to hire a full-time PSW who could help me. Arranging for specialized equipment, modifying living spaces for accessibility, and coordinating with various care providers were logistical hurdles. These challenges were compounded by emotional strain and the constant worry for my mother's comfort and dignity.

Reflecting on how the surgery was explained to me, I realize now that there were unspoken truths: not only would Mom never walk again, but she would also be bedridden for life, relying on a Hoyer lift for movement.

Long-Term Consequences and Transition to Palliative Status

Four months after the surgery, the full impact of the accident began to reveal itself. My mother's mental health mirrored her physical decline. Once engaged and possessing a fantastic sense of humour, she became increasingly disoriented and confused. Simple daily tasks like bathing and eating transformed into monumental challenges. It appears that her dementia has rapidly progressed to full cognitive failure.

The fall, her surgery, and the subsequent lack of movement—confined to either a bed or a recliner—along with her dementia, turned Mom's daily experience both emotionally and physically painful and hopeless. These days, even lifting her arm to eat feels like an impossible task. I now confront the reality that Mom's diagnosis is palliative. The Palliative doctors explained that now care aims to relieve symptoms and stress associated with serious illness, aiming at pain reduction rather than improving health.

Benefits of Senior Daycare: What Caregivers Should Know

Senior daycare centers offer myriad benefits that can significantly enhance the quality of life for individuals with dementia while providing essential support for their caregivers. One of the primary advantages is the opportunity for socialization. Many seniors reside in isolation, which can exacerbate cognitive decline. Daycare centers facilitate interactions with peers, promoting emotional well-being and reducing feelings of loneliness.

Similarly, structured activities at these centers are designed explicitly for cognitive and physical stimulation. Activities such as memory games, art therapy, and light physical exercise engage the mind and body, helping to maintain mental acuity and overall health. These thoughtfully crafted programs provide a necessary routine that many seniors find comforting.

Social interaction and engagement in group activities are crucial to the overall well-being of seniors diagnosed with dementia. Daycare centers provide an environment that fosters socialization, which can help slow the progression of dementia by keeping the brain active. For instance, group games, Arts and Crafts, and Music therapy are staples in many dementia daycare programs. These activities entertain and challenge cognitive skills such as memory, attention, and problem-solving. Trivia games and puzzles stimulate mental faculties, while interactive sessions like board games encourage strategic thinking and recall abilities. Regular mental exercises can slow cognitive decline and improve overall brain function.

Regular physical activity is one of the significant advantages of senior daycare, as is the inclusion of structured physical activities such as yoga, walking groups, and light aerobics. These activities benefit seniors by emphasizing flexibility, strength, and mind-body coordination, which can help individuals with dementia. The structured physical activities provided by senior daycares are not merely about physical health but encompass a holistic approach to well-being. By fostering an environment that encourages regular movement and exercise, these programs help seniors maintain a level of physical engagement that can extend their quality of life, improve their physical capabilities, and aid in managing dementia symptoms. In essence, senior daycares organized physical activity offerings are tailored to ensure that seniors with dementia are supported and encouraged to lead healthier, more active lives.

Respite is another significant benefit provided to primary caregivers. Caring for someone with dementia can be overwhelming, often leading to caregiver burnout. Daycare centers offer caregivers a much-needed break, allowing them to attend to personal tasks, rest, or unwind without the constant concern for their loved one's immediate safety and well-being.

Professional care is another substantial advantage. Staff at senior daycare centers are typically trained in handling the unique challenges associated with dementia, ensuring a secure environment supervised by knowledgeable individuals. This professional oversight provides peace of mind to caregivers, knowing their loved ones are in competent hands.

Risks and Concerns: Weighing the Downsides

When considering senior daycare for individuals with dementia, it is crucial to understand the potential risks associated with such facilities. One significant concern is the staff-to-patient ratio, which can often be insufficient. With increasing demand for elder care services, many centers struggle to maintain an ideal number of caregivers for each patient. This imbalance can lead to inadequate supervision and less personalized care, both of which can be detrimental to the well-being of someone with dementia.

Fall Risk, Choking and Wandering are risks born from a lack of individualized attention, especially for someone with limited mobility or heightened levels of disorientation. Dementia patients require tailored care plans that accommodate their unique cognitive and emotional needs. In busy daycare settings, more than the standard, one-size-fits-all approach might be needed.

Unfamiliarity with the environment can also cause distress among dementia patients. Adjusting to new surroundings is particularly challenging for individuals with cognitive impairments. The frequent unfamiliarity they might face in daycare centers can lead to anxiety, agitation, and a decline in their overall mental state. This reinforces the necessity of creating a supportive and stable environment to minimize stress and promote comfort.

Given these concerns, caregivers must remain diligent and proactive when selecting an appropriate senior daycare. While these facilities offer numerous benefits, especially in terms of social interaction and structured activities, understanding and mitigating potential risks is essential. A careful balance of vigilance and empathy will help ensure that the senior daycare experience is as positive and secure as possible for patients and their families.

Essential Questions to Ask Before Choosing a Daycare Center

As discussed throughout this blog, a falling accident can kill your loved one, whether immediately or through long-term repercussions. It is crucial to address these risks comprehensively to ensure the well-being of seniors.

Senior daycare centers typically have well-rehearsed emergency procedures to handle various crises. These protocols ensure swift and effective responses to falls, medical emergencies, or weather-related threats. Families should inquire about these procedures and ensure the facilities have a robust emergency response plan.

When selecting a senior daycare center for a loved one with dementia, it is vital to conduct thorough research and pose essential questions to ensure the best care and support. Families must consider several aspects to evaluate the facility's suitability adequately.

Staff Qualifications: Understanding the staff's qualifications and training is crucial. Inquire about the caregivers' certifications, degrees, and specialized training in dementia care. This ensures that staff members are well-equipped to handle the unique challenges associated with dementia, thereby providing the highest quality of personalized care. Understanding their expertise will give insight into how well they can handle the specific needs of dementia patients.

Caregiver-to-Patient Ratios: Ask about the staff-to-patient ratio. A lower ratio signifies more personalized attention and better care for each individual. Adequate staffing is essential to maintain a safe and nurturing environment, especially for patients with dementia who may need more direct supervision and assistance. Your state or province may have published minimum requirements. If your loved one has dementia combined with mobility issues, please ensure that they will not be left alone under any circumstances.

Types of Activities: Ask about the activities and programs offered. Activities should be engaging and tailored to the cognitive and physical abilities of individuals with dementia, promoting social interaction, mental stimulation, and physical well-being.

Safety Measures: Inquire about safety protocols and measures in place and ask if you can review and copy them. Check if the facility is equipped with secure entrances and exits and has procedures to manage wandering, a common symptom of dementia. Assessing the environment's safety is crucial to ensuring your loved one's well-being.

Emergency Protocols: It's important to understand the center's emergency protocols. Inquire about their procedures for medical emergencies, including how quickly they can access medical help and the steps they take in an emergency. This knowledge will provide peace of mind, ensuring the facility can handle unforeseen situations effectively.

Daily Schedules and Activity Offerings: Review the daily schedules and activity offerings. Ask for details about the activities designed specifically for individuals with dementia. Structured programs that include cognitive stimulation, physical exercise, and social interaction can significantly enhance the quality of life for dementia patients.

Cameras installed in every room are a definite asset when investigating accidents. Ask to see where these cameras are installed.

Handling Medications and Special Needs: Inquire about how the daycare center handles medications and special needs. Ensure they have medication administration protocols and accommodate dietary restrictions or special healthcare requirements. This is fundamental for maintaining the health and safety of the seniors in their care.

Transportation Services: Determine if the daycare offers transportation services. Reliable transportation can alleviate the logistical burden on families and ensure seniors can attend daycare regularly.

Cost: Understand the costs involved and what is included in the fees. Compare these with other facilities and consider what best fits your budget while providing quality care.

Feedback from Other Families: Lastly, seek input from other families about their experiences with the daycare center. Testimonials and reviews provide valuable insights into the quality of care and the overall environment. Speaking with other caregivers can unveil important aspects that you may have yet to consider and help gauge the satisfaction level of current and former clients.

Visit the facility: observe day-to-day operations, interact with the staff, and speak with current clients or their families to get honest feedback.

Addressing these essential questions can help caregivers make a more informed decision and choose a senior daycare facility that ensures the safety, well-being, and happiness of their loved ones with dementia.

Conclusion: Finding a Balance Between Safety and Support

As I reflect on our story and the severe consequences of my mother's health decline, I know that had I taken these precautions I recommended here, my mother would have had a longer life and potentially much less painful ending.

It is evident that navigating the complexities of senior daycare, particularly for those managing dementia, requires a delicate balance between ensuring safety and providing emotional support. The broader discussion highlighted senior daycare's potential benefits and inherent risks, necessitating vigilant oversight and continuous assessment.

One of the most critical steps is conducting thorough research before selecting a daycare facility. Evaluating the credentials of the staff, the range of activities offered, and the facility's approach to dementia care are paramount. Engaging directly with the daycare staff fosters open lines of communication, enabling caregivers to address concerns promptly and tailor the care to meet the individual needs of their family members. This engagement is not a one-time event but an ongoing dialogue that evolves with the changing needs of the senior.

Regular check-ins with the senior individual are equally important. These interactions provide invaluable insights into their daily experiences, emotional state, and any potential issues that might arise. Through these check-ins, caregivers can gauge the appropriateness of the daycare setting and ensure that it continues to fulfill its role in providing both safety and enrichment.

The journey of caring for a senior with dementia is undeniably challenging but not impossible. By leveraging the resources available, maintaining constant communication, and vigilantly monitoring the caregiving environment, caregivers can create a supportive and secure framework for their loved ones. This holistic approach ensures that while the road may be fraught with difficulties, there are also avenues for meaningful, compassionate care that can make a significant difference in the lives of our seniors.